Q — What is the Ram Jack Dealers Association National Limited Warranty Trust?
A — The installing participating Ram Jack Dealer backs every qualifying installation with a Transferable Limited Warranty. The National Limited Warranty Trust is a separate warranty to assure our customers of warranty coverage in the event that the installing Ram Jack dealer in not available to fulfill their obligation should the need for future adjustments or warranty claims occur.
Q — Why do this; are you afraid you are going to go out of business?
A — No. Ram Jack has been in business for over 40 years and we have never been more financially secure than we are now. This Ram Jack Dealers Association National Limited Warranty Trust was developed to offer additional guaranteed security and protection for our customers.
Q — What is required to receive coverage in the National Limited Warranty Trust?
A — Once a job is completed by a certified participating Ram Jack dealer you will receive information on how to enroll.
Q — Who is eligible for the National Limited Warranty Trust?
A — All customers who have received a Ram Jack Foundation Repair installation from a participating Ram Jack dealer are eligible. All jobs must be fully completed and paid in full before enrollment in the National Limited Warranty Trust.
Q — How long has this National Limited Warranty Trust been in place?
A — Ram Jack developed this cutting edge program in March of 2009 in order to offer a superior level of guaranteed protection for all Ram Jack customers nationwide.
Q — How important is a National Limited Warranty Trust?
A — A warranty from a company who is out of business is worthless. Many variables arise that cause businesses to close. Retirement, unexpected death, the sale of the business, etc. This National Limited Warranty Trust allows money to be set aside for the exclusive purpose of warranty repair and service. It guarantees you will always have access to warranty service should the need arise.
Q — Don’t other companies have warranties like this?
A — Great question, make sure you ask it. It’s very easy to offer a warranty but it is very rare for companies to back up warranties with guaranteed, secured funds. Protect yourself and make sure you are dealing with a RELIABLE company that really guarantees their work.
Q — How do I initiate a claim?
A — Questions or claim information is to be referred to the Ram Jack Dealers Association National Limited Warranty Trust. You will receive full contact information and instructions on how to initiate a claim, if necessary, once you are enrolled.
Q — Do I use the National Limited Warranty Trust if my servicing Ram Jack dealer is still in business?
A — No. All warranty issues need to be referred to the Ram Jack dealer that completed the initial work. If that dealer is no longer available to fulfill that obligation you would then contact the Ram Jack Dealers Association National Limited Warranty Trust.